Assistant conversations

Review every user Q&A with the smart assistant on one page — in chat format: the user's question, their name and the exact date-time under it, and the assistant's answer opposite. Only the senior admin sees this page.

When do you come here?

• Reviewing answer quality: where the assistant did well, where it erred or dodged.
• Seeing what each user asks and which tools the assistant used (listed under each answer).

Working with the page

• Chips at the top filter by user; "All" returns to the combined view.
• Laid out like a WhatsApp chat: older at the top, newest at the bottom. The last 20 conversations load first; scrolling to the top of the list automatically loads 20 older ones.

Ratings and cost

• Under each question you see the user's rating (👍/👎) and a ⟳ mark if a self-correction round fired.

• Under each answer: tokens consumed and an estimated dollar cost for that question.

• The "Bad answers only" chip is the fastest way to find where the assistant must improve.

• A date-range filter and Excel/PDF export of the conversations (honoring active filters) are available.

• The dollar figure next to each answer: on the cloud edition it is the fixed assistant service fee deducted from the cloud wallet (not the model's token cost). Only Nexto's internal installation shows the OpenAI token estimate.