Identity Inquiries

This page assesses the identity of the party you are dealing with: does this mobile number really belong to this National ID? Is this IBAN or card in this same person’s name? For verifying a new customer and for anti-money-laundering controls.

Inquiries on This Page

• Shahkar (national ID ↔ mobile match) — tells you whether this mobile number is registered to this National ID or not.
• National ID ↔ IBAN match — using the IBAN, National ID, and birth date, checks that the account belongs to that same person.
• Card ↔ national ID match — the same control, this time with a card number.
• Identity info inquiry — using the National ID and birth date, brings up the civil registry identity details.

Usage

1. Select the inquiry type.
2. Fill in the fields — the birth date is Jalali and the National ID is 10 digits; Persian digits are also accepted.
3. The result appears on the same page: it matches or it doesn’t.

Cost

• Each inquiry is deducted from Nexto Cloud Services Credit (Customer Panel → API Usage).
• Your plan’s monthly gift quota is used first, and after that it is deducted from your wallet credit.

Note

A “no match” result does not always mean fraud — sometimes the line is registered to a spouse or a company. Keep the document and its explanation in the customer’s file.