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Which form?
Every daily task has one right form. Find your task in this table; the “?” button on each page opens that form’s guide.
Trading
| Task | Form |
|---|---|
| A customer with an account buys or sells currency | Currency Buy & Sell |
| Someone walks in, pays cash, takes currency and has no account | Cash Exchange |
| You buy a currency from one party and sell it to another at the same moment | Double trade |
| Delivery falls on tomorrow or the day after | Currency Buy & Sell with settlement type cash tomorrow or the day after |
Receiving and paying money
| Task | Form |
|---|---|
| A customer brought money, or money reached your account | Funds Transfer |
| You paid a customer | Funds Transfer |
| Money arrived and you don’t yet know whose it is | Funds Transfer with Unknown party; resolve it later from Pending identification |
| Take from one customer’s credit and add to another’s | Customer transfer |
| The cashier pays or receives when the person arrives | Cashier Orders |
| An amount is promised at once and paid in parts | Staged Deposit |
| A customer gave an IBAN and wants the money sent there | Deposit request |
| A customer wants to deposit to you and asks for an account number | Payment readiness |
| You received or issued a cheque | Cheques |
| Crypto moved on the network | Crypto Transaction |
Expenses and special documents
| Task | Form |
|---|---|
| The exchange’s own spending | Register Expense |
| One fixed side and several opposite rows | Group document |
| A document no other form covers | Compound manual entry |
Two similar names
- Payment commitment: an agreement to pay an amount in several instalments. It has a form, and each part gets its own document.
- Deferred delivery: a side of a trade whose delivery falls on a later day. It has no form and is created from the trade; you see it in the customer’s statement and the Deliveries report.
This guide comes straight from the in-app help and refreshes with every update.
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